1. Who we are
Sculptify MEDIA LAB (“Sculptify,” “we,” “us”) operates sculptifys.com and sells digital Lightroom products. For privacy requests, contact [email protected].
2. Information we collect
Information you provide
- Name and email address when you contact us
- Message content submitted through forms or email
- Purchase-related details necessary to fulfill an order (often collected by Creem or the payment processor)
Information collected automatically
- IP address, browser type, device type, and general location derived from IP
- Pages visited, referral source, and approximate timestamps
- Cookie and similar technology data (see Cookie Policy)
Information from service providers
- Order status, delivery access, and customer support context from checkout partners (e.g., Creem)
- Hosting and security logs from our website host (e.g., Cloudflare)
We do not intentionally collect full payment card numbers. Card processing is handled by PCI-compliant payment providers.
3. How we use information
- Operate and secure the Site
- Process orders and deliver digital products
- Respond to support requests
- Improve Site performance and content
- Detect fraud, abuse, and technical issues
- Comply with legal obligations
- Send transactional messages related to your purchase
We do not sell your personal information.
4. Legal bases (EEA/UK visitors)
Where GDPR/UK GDPR applies, we rely on:
- Contract — to fulfill purchases and provide support
- Legitimate interests — to secure, improve, and administer the Site
- Consent — for non-essential cookies/analytics where required
- Legal obligation — for tax, accounting, and compliance records
5. Sharing of information
We may share information with:
- Checkout and payment partners (e.g., Creem and their processors) to complete purchases
- Hosting, CDN, and security providers that keep the Site online
- Analytics providers if you accept analytics cookies
- Professional advisors (legal, accounting) under confidentiality
- Authorities when required by law or to protect rights and safety
Service providers may only process data as needed to perform their services for us.
6. International transfers
Your information may be processed in countries other than your own, including where our host or checkout partners operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms used by those providers.
7. Retention
We keep personal data only as long as needed for the purposes above:
- Support emails: typically up to 24 months after the last message, unless a longer period is needed for an ongoing issue
- Order and transaction records: as required for tax and accounting (often 5–10 years depending on jurisdiction)
- Analytics data: according to the analytics tool’s retention settings
- Cookie consent choices: stored locally in your browser until cleared
8. Security
We use reasonable technical and organizational measures appropriate to a small digital commerce site (HTTPS, access controls, reputable hosting). No method of transmission or storage is 100% secure.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing, and to data portability. You may also withdraw consent where processing is consent-based.
To exercise rights, email [email protected]. We may need to verify your identity. You may lodge a complaint with your local data protection authority.
California residents may have additional rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and to opt out of “sale” or “sharing” as defined by law. We do not sell personal information for money.
10. Cookies
Details about cookie categories, purposes, and controls are in our Cookie Policy.
11. Children’s privacy
The Site and Products are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child provided information, contact us and we will delete it.
12. Updates to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Site after updates means you acknowledge the revised Policy.
13. Contact
Privacy questions: [email protected] · Contact page